7510 288th Ave. Suite 2
Salem, Wisconsin 53168
* Salon Policies *
Rescheduling appointments and cancellations require a 24 hr minimum notice to help accommodate other guests.
* Studio Policies *
For each class type there is a set maximum number of guests per instructor, which facilitates our renowned personal attention and care.
Studio Cancelation Policy
Early cancelation is acceptable when there is more than 4+ hours before a class (no penalty)
Late cancelation occurs when a class is 4 or fewer hours from start time and results in the class being deducted from your account
All sales are final
No returns or credits
WildCard Package is made for convenience, freedom, and flexibility of our guest. A guest purchases a Wild Card for convenience of taking a variety of classes. This package will be monitored and if it is not used properly the privilege of this card will be taken away.
Inclement Weather Policy
WildRoots standard policy is that appointments cancelled with less than 12-24 hour notice incur a cancellation fee. During the winter months, we are willing to make an exception to that rule. If Southeastern WI is under a winter weather advisory and we are suppose to accumulate 5 or more consistent inches of snowfall and you believe that it would be unsafe or impossible for you to travel to your class or appointment, you may reschedule or we may reschedule the service at no charge. Safety for our guests and instructors/stylist is most important.